Below are some Frequently Asked Questions
Our goal is to get your order to you as quickly as possible. Domestic orders will arrive within 3-5 business days after processing. International orders will arrive within 4-7 business days after processing, unless otherwise specified in the product description.
Please review your order to ensure the shipping address you provided to us is accurate and please check the FedEx tracking information to find out where your package is. If there is an error with the shipping address and we were not notified before shipping, we may have to charge you to re-ship your package.
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in shipping your order, we will contact you via email.
Make sure you have $100 (or more) worth of Song Plates in your cart. At the top of your cart enter the coupon code: Free Shipping. The system will automatically remove the flat rate shipping fee of $24.99 from your cart.
Yes, you can use ANY song of your choice to make a custom Song Plate. Whether it is an establish artist or independent artist, the choice is completely yours!
Yes, you can use ANY video of your choice to create a custom Song Plate. If your video is currently unavailable on YouTube, you can email us the mp4 file of the video you'd like embedded into your Song Plate plaque.
We are currently offering a special discount for first time buyers. Enter the coupon code: SongPlates10 and receive 10% off your first Song Plate order!
